Showing all 22 results

  • NEW!!

    Leading in a Microsystem

    Description:
    Leadership is the process of influencing people to accomplish goals. Leaders develop fresh approaches to long-standing problems, open issues to new options, and take risks when necessary. They excite people to gain followers.

    Authors:
    Bonnie Jerome-D'Emilia, PhD, MPH, RN & John Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 15 Minutes

    Publication Date: March 11, 2021

    Expiration Date: March 10, 2024

    $25.00
  • NEW!!

    Understanding the Microsystem

    Description:
    This module examines the structure of healthcare systems to understand how the structure and performance of these systems improves or impedes the quality of care patients receive.

    Authors:
    Bonnie Jerome-D'Emilia, PhD, MPH, RN & John Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 Minutes

    Publication Date: March 11, 2021

    Expiration Date: March 10, 2024

    $25.00
  • Interpreting Control Charts

    Description:
    Control limits (analogous to confidence limits) offer more power to detect special cause variation. A control chart can detect special cause events more frequently and more quickly than run charts, although we can still use the typical long run, trend and other run chart rules.

    Authors:
    John Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Jan 15, 2021

    Expiration Date: Jan 15, 2024

    $25.00
  • Collecting QI Data

    Description:
    To improve quality, you will need to collect data to know whether the changes you are implementing are making a difference.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 15 minutes

    Publication Date: Oct 20, 2020

    Expiration Date: Oct 20, 2023

    $25.00
  • Recognizing Clinical Practice Variation

    Description:
    Imagine the perfect dish of spaghetti. Now imagine eating it every night. Or, once youve developed the perfect recipe, you keep trying variations that never taste quite as good as the original.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 15 minutes

    Publication Date: Oct 20, 2020

    Expiration Date: Oct 20, 2023

    $25.00
  • Understanding Change in Health Care

    Description:
    Organizations must change to remain healthy. As open systems, organizations are sensitive to changes in the environment around them. These changes can have major impact.

    Authors:
    Bonnie Jerome-D'Emilia, MPH, RN, John Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Oct 20, 2020

    Expiration Date: Oct 20, 2023

    $25.00
  • Using Descriptive Data

    Description:
    Lets talk about how to analyze data. Analyzing data, after all, is just making sense of it, of turning numbers or other observations into information we can use.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Sept 10, 2020

    Expiration Date: Sept 10, 2023

    $25.00
  • Using Run Charts

    Description:
    In this module, we will describe how to prepare and interpret run charts, one of the most useful tools of quality improvement.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Oct 20, 2020

    Expiration Date: Oct 20, 2023

    $25.00
  • Using Theory to Plan Change

    Description:
    Change is a constant in healthcare today. Treatments improve, new drugs are discovered, new techniques are developed, and new challenges arise.

    Authors:
    Bonnie Jerome-D'Emilia, MPH, RN, John Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Oct 20, 2020

    Expiration Date: Oct 20, 2023

    $25.00
  • Histograms and Pareto Charts

    Description:
    Measures like the mean and standard deviation (covered in the Descriptive Data module) are useful methods for summarizing data, but we can also use pictures or graphs to gain a clearer understanding of process performance.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .5

    Estimated time to complete: 30 minutes

    Publication Date: Sept 10, 2020

    Expiration Date: Sept 10, 2023

    $25.00
  • Analyzing Cause and Effect Processes

    Description:
    Other modules in the Skills series describe how to create a process map to identify opportunities to build a better process. Once you have a map, you will have analyzed it to identify problems delays, gaps, confusion, variation, and waste.

    Authors:
    Katharine Schlag, MSN, RN, John Voss, MD

    Credit/contact hours: .5

    Estimated time to complete: 30 minutes

    Publication Date: Mar 19, 2020

    Expiration Date: Mar 19, 2023

    $25.00
  • Brainstorming & Affinity Diagramming

    Description:
    As quality improvement teams aim to improve clinical or operational processes, it will be necessary to elicit and catalog ideas about how a process currently functions, what works well and what doesn't, and what a future or ideal process will look like.

    Authors:
    Katharine Schlag, MSN, RN and John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Jan 8, 2020

    Expiration Date: Jan 8, 2023

    $25.00
  • Creating and Analyzing Process Maps

    Description:
    This module describes how to create and analyze a process map, from defining the start and end points, through visually depicting all process steps, to finally scrutinizing all points for variation, waste, and inefficiencies.

    Authors:
    Katharine Schlag, MSN, RN, John Voss, MD

    Credit/contact hours: .5

    Estimated time to complete: 25 minutes

    Publication Date: Mar 19, 2020

    Expiration Date: Mar 19, 2023

    $25.00
  • Multi-voting & Prioritization

    Description:
    This module describes two further tools in the idea generation group: multi-voting and use of a prioritization matrix. These tools will help the team come to consensus on priorities for testing and implementation.

    Authors:
    Katharine Schlag, MSN, RN and John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Jan 8, 2020

    Expiration Date: Jan 8, 2023

    $25.00
  • Overview of QI Skills

    Description:
    In this module, we will review a summary of tools based on their indications and aims. Over time, as you become familiar using these tools, you will build your own toolkit to help you realize your quality improvement goals.

    Authors:
    Katharine Schlag, MSN, RN and John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 15 minutes

    Publication Date: Jan 8, 2020

    Expiration Date: Jan 8, 2023

    $25.00
  • Process Mapping for Opportunities

    Description:
    Streamlining clinical or operational processes has the potential to improve efficiency, effectiveness, and staff and patient satisfaction, and also reduce variability and waste.

    Authors:
    Katharine Schlag, MSN, RN, John Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 15 minutes

    Publication Date: Mar 19, 2020

    Expiration Date: Mar 19, 2023

    $25.00
  • Quality Improvement: Analyzing the Test of Change

    Description:
    In this module, we will describe a basic approach to analyzing quality improvement (QI) data. The first step is to prepare your data for analysis.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 15 minutes

    Publication Date: Nov 6, 2019

    Expiration Date: Nov 6, 2022

    $25.00
  • Quality Improvement: Conducting a Test of Change

    Description:
    After analyzing your process of care and designing improvements to test, it is important to carefully prepare for and conduct a test of change. We describe how to pull together all the necessary materials, gain leadership support, recruit a troubleshooter, communicate with the team, and identify test pitfalls.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .5

    Estimated time to complete: 20 minutes

    Publication Date: Nov 6, 2019

    Expiration Date: Nov 6, 2022

    $25.00
  • Quality Improvement: Designing a Test of Change

    Description:
    In this module we examine why a multidisciplinary team is essential in planning quality improvements. Then we turn to how to plan and implement a test of the proposed change, including test data collection. The role and importance of the Test Champion is explained, along with how to scale the test of change.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 15 minutes

    Publication Date: Sept 4, 2019

    Expiration Date: Sept 4, 2022

    $25.00
  • Quality Improvement: Identifying and Collecting Data

    Description:
    In this final module about the Plan step of the PDSA cycle, we will review how to identify the quality data necessary to test the value of process changes you are planning to make. Without this preparation, chances are that your test will be weak or inconclusive.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .5

    Estimated time to complete: 20 minutes

    Publication Date: Nov 6, 2019

    Expiration Date: Nov 6, 2022

    $25.00
  • Quality Improvement: The Big Picture

    Description:
    In this module we will take a look at the big picture of quality improvement–the view from 35,000 feet–and describe the basic paradigm of QI and the roles various tools play in working to improve quality.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Sept 4, 2019

    Expiration Date: Sept 4, 2022

    $25.00
  • Quality Improvement: The PDSA Cycle, Themes and Aims

    Description:
    In this module we look at how to develop Themes and Aims, the first step of the Do Study Act (PDSA) cycle. We explore how to identify Themes for improvement, develop Global Aims, and narrow those down to Specific Aims.

    Authors:
    John D. Voss, MD

    Credit/contact hours: .25

    Estimated time to complete: 20 minutes

    Publication Date: Sept 4, 2019

    Expiration Date: Sept 4, 2022

    $25.00