Creating and Analyzing Process Maps
Authors: Katharine Schlag, MSN, RN, John Voss, MD
Credit/contact hours: .5
Estimated time to complete: 25 minutes
Publication Date: Mar 19, 2020
Expiration date: Mar 19, 2023
In another module we reviewed the advantages and opportunities when using process mapping to streamline clinical or operational processes. This module describes how to create and analyze a process map, from defining the start and end points, through visually depicting all process steps, to finally scrutinizing all points for variation, waste, and inefficiencies. This is a critical technique you will employ when faced with converting a poorly performing process to one that functions optimally and creates value for all stakeholders.
Learners participate in the interactive learning modules by correctly answering multiple choice questions dispersed throughout. Learners will be prompted to try again, if a question is answered incorrectly.The course will open in a new tab – to exit the course, simply close the tab.