Process Mapping for Opportunities
Click below to access your content. Once you have successfully completed this course your certificate will become available at the top of this page and on your My Certificates page.
Credit/contact hours: .25
Estimated time to complete: 15 minutes
Publication Date: Mar 19, 2020
Expiration date: Mar 19, 2023
Streamlining clinical or operational processes has the potential to improve efficiency, effectiveness, and staff and patient satisfaction, and also reduce variability and waste. Process mapping is one of a set of process analysis skills that promote a deeper understanding of a process and provide a mechanism to improve its flow and outcomes. In this module, we explore the advantages and opportunities using this skill can provide for quality improvement work. Many quality improvement professionals consider process mapping an essential skill for your toolkit.
You Will Learn
- Define the value of process mapping in healthcare quality improvement
- Describe the strengths and potential weaknesses of process mapping
- Identify opportunities for process mapping