Creating and Analyzing Process Maps
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Credit/contact hours: .5
Estimated time to complete: 25 minutes
Publication Date: March 19, 2020
Expiration date: March 19, 2026
Reviewed: March 18, 2023
In another module we reviewed the advantages and opportunities when using process mapping to streamline clinical or operational processes. This module describes how to create and analyze a process map, from defining the start and end points, through visually depicting all process steps, to finally scrutinizing all points for variation, waste, and inefficiencies. This is a critical technique you will employ when faced with converting a poorly performing process to one that functions optimally and creates value for all stakeholders.
Note: This course is eligible for ACPE credit.
You Will Learn
- Define common types of process maps
- Describe techniques to map simple and complex healthcare processes
- Describe qualitative and quantitative methods to analyze processes